Call Center Sales Manager/Operations Supervisor with more than 8 years of management experience and 5 years of sales management experience. Strong management skills with a proven track record of success coaching, training, and managing successful teams to exceed business growth objectives. Extensive experience interfacing with all levels of technical and professional staff and management. Dedicated leader with outstanding communication skills and a demonstrated ability to increase efficiency, sales, develop relationships, and secure customer loyalty.

1. Call Center Development
2. Team Building
3. Team Leadership
4. Technical Leadership
5. Situational Leadership
6. Leadership Development
7. Sales Management
8. Sales Operations
9. Sales Process
10. Sales Support
11. Inside Sales
12. Direct Sales
13. Customer Relations
14. Coaching
15. Organizational Change
16. Change Management
17. Workforce Management
18. Production Management
19. Customer Satisfaction
20. Collections
21. Service Delivery
22. Strategic Thinking
23. PC maintenance
24. Entrepreneurial Experience

View All (24) Skills View Fewer Skills